Corrective Action

Corrective Action

The Corrective and Preventative Action program of any Management System is where all of the work gets done. It focuses on the systematic investigation of the root causes of identified problems or identified risks in an attempt to prevent their recurrence (for corrective action) or to prevent occurrence (for preventive action)



What Are Corrective and Preventative Actions

  • Corrective action fixes the immediate problem (e.g., repair a leaking valve)
  • Preventive action is designed to stop the problem occurring again, or stop problems before they happen (e.g., improved maintenance procedures)
  • Effective preventive actions are a key to CONTINUAL IMPROVEMENT

Principles of Corrective and Preventative Action

  • Don’t ignore problems and hope they’ll go away
    • Ask: Who? What? When? How? Where? WHY?
    • until you arrive at the root cause of the problem
  • Fix deficiencies in the system, not just symptoms of the problem
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Posted in AS4801, Integrated Systems, ISO14001, ISO9001

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