Reuse-RecycleIT is an Australian company specialising in the facilitation and logistics management of recycling and reusing end-of-life ICT and office equipment. This Canberra-based company brings together a talented team of professionals with many years of combined experience dedicated to providing…
Employee Engagement An “engaged employee” is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organisation’s interests. Employee engagement is a strong contributor to a business’s success. A lack of…
Jake’s Cleaning Service is a commercial and industrial cleaning service based in Toowoomba. Jake’s is seeking to meet and exceed industry best practice in environmental performance and aims to achieve continuous environmental improvement through implementing a management system with objectives and targets…
APS Cleaning is a Brisbane based commercial cleaning company that is committed to both the Environment through its green cleaning program and the pursuit of excellence. APS continues to deliver consistently high quality services that provide their clients with value that…
According to Wikipedia, a best practice is a method or technique that has consistently shown results superior to those achieved with other means. The goal of attaining Best Practice is a fundamental component of the Management System Standards – ISO…
Internal auditing is defined as a systematic and documented verification process of objectively obtaining and evaluating audit evidence to determine whether a process conforms with set audit criteria (eg, ISO 14001), and communicating the results of this process to management. Internal auditing is…
Root Cause Analysis is an essential part of business activity. Routine analysis of business situations that did not result in the expected outcome and the development of actions to correct that result and prevent a re-occurrence of that situation is a…
The Corrective and Preventative Action program of any Management System is where all of the work gets done. It focuses on the systematic investigation of the root causes of identified problems or identified risks in an attempt to prevent their recurrence (for…
You have passed your Stage Two audit, and have been awarded certification. What should I do now? The temptation is always to put aside the management system that has taken up so much of your time and catch up…
ISO has just completed work to provide identical structure, text and common terms and definitions for management system standards of the future. This will ensure consistency among future and revised management system standards and make integrated use simpler. It will…
