Brisbane based commercial cleaning company, APS Cleaning, has recently re-affirmed its commitment to Best Practice through continuous improvements to processes, products and services with the implementation of a Quality Management System. The industry leading organisation was recently awarded certification to ISO9001:2008 , which complements…
To get the maximum impact from the process it is necessary to put some structure around our Objectives. The current Best Practice when it comes to setting targets is to use SMART SMART stands for: SPECIFIC – how much and when MEASURABLE – how…
What is the purpose of having Quality Objectives? Put simply, the Objectives are the tools that make the system pay for itself. The process of setting Objectives, from the high level of the Quality Policy through to the selection of…
Internal auditing is defined as a systematic and documented verification process of objectively obtaining and evaluating audit evidence to determine whether a process conforms with set audit criteria (eg, ISO 14001), and communicating the results of this process to management. Internal auditing is…
Root Cause Analysis is an essential part of business activity. Routine analysis of business situations that did not result in the expected outcome and the development of actions to correct that result and prevent a re-occurrence of that situation is a…
Eve Environmental Services is a, wholly South Australian-owned and operated company, established in 1995. With nearly 50 years combined experience in cleaning, hygiene management, waste disposal and lawn and garden maintenance. Since it’s inception, the company has grown to become…
ISO has just completed work to provide identical structure, text and common terms and definitions for management system standards of the future. This will ensure consistency among future and revised management system standards and make integrated use simpler. It will…
The Similarities ISO 9001 and ISO 14001 are management system standards. Management Both ISO system standards provide a model to follow in setting up and operating a management system. Both are generic standards which means that the same standard can…
ISO 9001:2008 is the International Standard for Quality management. Quality refers to all those features of a product (or service) which are required by the customer. Quality management means what the organization does to ensure that its products or services satisfy…
The British Assessment Bureau asked respondents, all of which had ISO 9001 in place, whether they would recommend the standard to other organisations. Overall, 97% of organisations, spanning sole traders to companies on the FTSE 100, said they would recommend…