Brisbane based commercial cleaning company, APS Cleaning, has recently re-affirmed its commitment to Best Practice through continuous improvements to processes, products and services with the implementation of a Quality Management System. The industry leading organisation was recently awarded certification to ISO9001:2008 , which complements…
According to Wikipedia, a best practice is a method or technique that has consistently shown results superior to those achieved with other means. The goal of attaining Best Practice is a fundamental component of the Management System Standards – ISO…
Root Cause Analysis is an essential part of business activity. Routine analysis of business situations that did not result in the expected outcome and the development of actions to correct that result and prevent a re-occurrence of that situation is a…
The Corrective and Preventative Action program of any Management System is where all of the work gets done. It focuses on the systematic investigation of the root causes of identified problems or identified risks in an attempt to prevent their recurrence (for…
You have passed your Stage Two audit, and have been awarded certification. What should I do now? The temptation is always to put aside the management system that has taken up so much of your time and catch up…
Common Elements There exist a number of common elements in each of the three systems standards which, when implemented simultaneously, result in significant organisational savings in resources, audit time and therefore overall project cost. Strong parallels exist between workplace safety…